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8 hours of dedicated support per month
Dependable customer communication and inquiry management designed to help small businesses maintain positive customer relationships and deliver consistent service experiences.
Included services
Email customer support and inquiry responses
Website contact form monitoring and responses
Customer follow-ups and communication tracking
Social media customer inquiries and basic message management
Basic customer issue documentation
Escalation of complex customer concerns to the business owner
Scheduled phone support by appointment
Service boundaries
Support for up to two designated social media platforms.
Scheduled phone calls only; no live call answering.
All support activities count toward the monthly eight-hour allocation.
No unlimited messaging or 24/7 coverage.
8 hours of dedicated support per month
Dependable customer communication and inquiry management designed to help small businesses maintain positive customer relationships and deliver consistent service experiences.
Included services
Email customer support and inquiry responses
Website contact form monitoring and responses
Customer follow-ups and communication tracking
Social media customer inquiries and basic message management
Basic customer issue documentation
Escalation of complex customer concerns to the business owner
Scheduled phone support by appointment
Service boundaries
Support for up to two designated social media platforms.
Scheduled phone calls only; no live call answering.
All support activities count toward the monthly eight-hour allocation.
No unlimited messaging or 24/7 coverage.