Need a little more support beyond your monthly package? Ellivra offers additional support hours to existing clients who need extra assistance with customer support, administrative tasks, or ongoing business operations.
Additional hours allow clients to extend their existing services without committing to a higher monthly package.
What’s Included:
Additional customer inquiry and email management
Administrative coordination and scheduling
Document preparation and data entry
Customer and vendor follow-ups
Other approved tasks within the client’s existing service scope
Service Limitations:
Available exclusively to active monthly clients.
Additional hours must be requested and approved in advance.
Billed at $50 per hour.
Hours are subject to availability and scheduling.
Additional hours must fall within the services included in the client’s existing package.
Unused additional hours do not roll over to subsequent billing periods.
Requests outside the agreed service scope may require a separate quote or service arrangement.
Please Note: Additional hours are intended to provide flexibility for occasional increases in workload and do not replace the need to upgrade to a higher service package for ongoing support needs.
Need a little more support beyond your monthly package? Ellivra offers additional support hours to existing clients who need extra assistance with customer support, administrative tasks, or ongoing business operations.
Additional hours allow clients to extend their existing services without committing to a higher monthly package.
What’s Included:
Additional customer inquiry and email management
Administrative coordination and scheduling
Document preparation and data entry
Customer and vendor follow-ups
Other approved tasks within the client’s existing service scope
Service Limitations:
Available exclusively to active monthly clients.
Additional hours must be requested and approved in advance.
Billed at $50 per hour.
Hours are subject to availability and scheduling.
Additional hours must fall within the services included in the client’s existing package.
Unused additional hours do not roll over to subsequent billing periods.
Requests outside the agreed service scope may require a separate quote or service arrangement.
Please Note: Additional hours are intended to provide flexibility for occasional increases in workload and do not replace the need to upgrade to a higher service package for ongoing support needs.
